- About this Job
I am seeking a passionate, strategic, and dynamic co-founder capable of envisioning and executing technological innovations that revolutionize multilingual customer service. The co-founder will complement my role by leading the engineering effort, shaping our AI tech stack, spearheading product development and guiding the team. The preferred candidate must have a proven track record of successful technical leadership, preferably with a background in AI or voice technology, and a deep understanding of customer service challenges across sectors. They should be keen on pushing boundaries of AI in making customer support faster, cheaper, and deeply personalized, always keeping customer empathy at the forefront. As a co-founder, the candidate will bear substantial responsibility for our product's success and should be prepared to share in the joys and challenges of a promising startup journey. Through their skills, experience and commitment, we aim to grow together by creating a product that resolves pressing issues and leaves a lasting impact in the customer service domain.
- Idea
Vaani AI is designed to revolutionize customer support in India and beyond by facilitating truly accessible, automated, and personalized experiences through our advanced voice-first platform. With proficiency in 30+ Indian languages, our voice agents understand and resolve customer queries across various channels, transcending the barriers of a traditionally robotic and English-only helpdesk. With us, businesses can easily scale quality support, extend their reach, and cut costs significantly.
- Problems
Vaani AI solves the problem of expensive, slow, and English-centric customer support in India by providing a multilingual, voice-first AI platform. It enables businesses to deliver fast, natural, and empathetic support in 30+ Indian languages, reducing costs by up to 90% and dramatically improving customer experience across phone, WhatsApp, web, and app channels.
- Solution
Vaani AI offers a multilingual, voice-first AI platform that understands and resolves customer queries naturally in 30+ Indian languages, automating support across phone, WhatsApp, web, and apps.
