Comprehensive AI-driven Customer Engagement Platform
PrimeCX is an innovative and comprehensive platform that harnesses the power of artificial intelligence to redefine customer engagement. Our services encapsulate automated support, lead generation and appointment scheduling, available around the clock. This not only reduces the need for businesses to hire additional employees but also cuts operational costs. Striking a balance between efficiency, precision, and automation, we strive to uplift business performance and productivity.
Transforming businesses with AI-powered, 24x7 support & appointment scheduling, maximizing efficiency and minimizing operational costs.
Our clientele includes businesses and institutions seeking innovative AI solutions for support, lead generation, and streamlined scheduling.
Our product alleviates the pain and loss of time, money, and energy associated with inefficient customer support, lead generation, and appointment scheduling processes. It streamlines interactions, saves resources, and enhances user experiences, reducing frustration and improving overall efficiency.
The actuality of the problem is confirmed by the fact that traditional methods often lead to long wait times, missed opportunities, and manual inefficiencies.
The solution is our AI-Agent platform, a sophisticated tool that automates and optimizes customer support, lead generation, and scheduling tasks.
Artificial Intelligence, Machine Learning, Natural Language Processing, Cloud Computing and Data Analytics.
Our AI-driven platform analyses business data for bespoke customer support, augmented with lead gathering and auto-scheduling tools.
PrimeCX revolutionizes customer engagement with AI-powered, 24x7 support, driving efficiency and cost reduction for businesses.
We estimate the market size for which our solution is designed in monetary terms as follows
Is our goal in the next 3 years
My key role is as a Sales and Strategy Leader. I am responsible for driving sales strategy, growing client relations using my 15 years of SaaS expertise, leading revenue growth, and assembling the core founding team.
Key members include agency team building platform & a seasoned friend who is former CTO of a SaaS company and has been advising on product development.
Apart from Intercom, Zendesk and Chatfuel you should also look at Msg.ai & Salesforce Service Cloud which are leveraging AI in their customer engagement platforms.
Our product stands out by providing personalized, flexible solutions tailored to meet individual needs. We blend customization with a human touch in an automation-dominated market, offering a unique value proposition.
Clients pay subscription fees for access to our AI chatbot platform: $39-$99/mo for standard plans, and $199-$999/mo for whitelabel agency plans.
Over the past six months, we've significantly advanced our product by enhancing key features and refining the user interface. The successful beta testing phase with encouraging user feedback readies us for a smooth market launch.
Our startup is designed to hit key product milestones, gain solid market foothold and generate revenue for self-sustainability. If required, we are open to procuring additional funding to fuel our operations and growth.
Though in product development, our premium users are anticipated soon. Post-release metrics will include user engagement, conversion rates, customer satisfaction scoring, revenue trends and overall product performance alongside market analysis insights.
Our startup is in a dynamic development phase, focusing on perfecting key modules including chatbot creation, lead capture, appointment scheduling and agent management. Currently, while we're honing our services, we haven't onboarded any paid users yet.
Our company incorporated in
India
The main risks of our startup could potentially include technological glitches, ensuring continuous AI learning and updates, maintaining data privacy measures, handling stiff competition from established tech companies with similar solutions, and convincing stakeholders to trust AI-driven services.
$
$15000
We raised investments
myself (founder). i own 100%
$
$5M
Currently, we are raising investments
$
10000000
Estimated pre-investment valuation of the company
We are seeking an enthusiastic and experienced Product Manager to join our growing team at PrimeCX. Our startup is a fully AI-driven customer engagement platform that aims to revolutionize interactions between businesses and customers, enhancing efficiency and experience. As the Product Manager, your role will be instrumental in aligning our mission with the market needs, ensuring we maintain, enhance, and expand our product's value. You will drive the production process, shape strategy, and collaborate with various teams, including marketing and sales. Ideal candidates should have proven experience in product management, a strong understanding of AI, Machine Learning, and NLP technologies, and a strong passion for building products offering real value to users. They should also hold a track record in leading and coordinating teams and a deep understanding of the SaaS business model. Please note, this role requires dedication to our principle of providing AI-powered support for businesses while keeping a human touch alive in all interactions. A knack for balancing innovative technology with a human-centric approach is crucial.
Our ultimate goal is to evolve our product into a comprehensive customer support helpdesk, providing unparalleled service solutions.